1. Information We Collect

To deliver and enhance the Cosmos App experience, we collect the following types of information:

• Personal Information: When you create an account or use specific features, we may collect details such as your phone number, email address, username, full name, and profile photo.
• Camera Access:With your permission, we may use your device's camera to support certain functionalities, such as setting up or updating profile photos.
• Device Storage Access:To facilitate the storage of AI-generated music and otherpersonalized content, we may request access to your device's storage.
• Usage Data:We gather information on app interactions, session lengths, and usage patterns to better understand and improve the functionality of our services.

2. How We Use Your Information

How We Use Your Information

• Deliver, personalize, and enhance your experience within Cosmos App, including AI conversation and music generation.
• Enable the storage and retrieval of personalized AI-generated content on your device.
• Conduct internal analysis to optimize app features, performance, and security.
• Communicate important updates, respond to user inquiries, and provide notifications as necessary.
• Fulfill legal obligations and protect our users, our app, and our rights.

3. Sharing of Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may engage trusted third-party vendors to assist with services such as analytics, cloud storage, and customer support.
• Compliance with Laws: Information may be disclosed if required by law or if necessary to protect our rights, property, and user safety.
• Corporate Transactions:In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction, subject to confidentiality commitments.

4. Data Security

We implement industry-standard measures to protect your data. However, please note that no electronic transmission or storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights Regarding Your Data

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you.
• Correction of any inaccurate or outdated information.
• Request for deletion of data, subject to applicable legal exceptions.
• Restriction or objection to specific processing activities.

For requests related to your personal data, please contact us using the details provided below.

6. Third-Party Links

Cosmos App may include links to third-party websites or services. Please note that we do not control and are not responsible for the privacy practices of these third parties. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, and other factors. Any changes will be communicated within the app, and we encourage you to review this policy periodically. Continued use of Cosmos App after any updates indicates your acceptance of the revised policy.

8. Credit Purchases

All credit purchases made through Visa card and local bank are final and non-refundable, except as required by law or in cases of transaction errors.

9. Refund Eligibility

A refund may be granted in the following cases:

• Unauthorized or fraudulent transactions.
• Technical issues that prevent credit from being delivered.
• Accidental duplicate transactions.

10. Refund Process

To request a refund, contact us at [Your Contact Email] within [X] days of the transaction. Provide details such as the transaction ID, purchase amount, and reason for the request. Refunds will be processed within [X] business days.

11. Cancellation Policy

Since credit purchases are processed instantly, cancellations are not possible once a transaction is completed. If you experience any issues, please contact our support team.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:

Email: [ cosmosdigitalofficial@gmail.com ]

Phone: +85515427757

Address: [ Khsach Poy Village, Wat Kor Commune, Battambang District, Cambodia ]